Product event summary: the device was returned and analyzed.The returned device had a broken crystal.Off-site hybrid analysis confirmed the field reported no telemetry failure.The output of the crystal oscillator was not able to produce the proper 32khz signal causing a no telemetry condition.X-ray inspection of the crystal oscillator component revealed a broken quartz crystal element.The device was fully functional with nominal system current drain, reference voltages, and regulated supply voltages after the fault crystal oscillator component was replaced with a known-good one.If information is provided in the future, a supplemental report will be issued.
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