The complainant was unable to provide the suspect device lot number; therefore, the lot expiration and device manufacture dates are unknown.(b)(4).A visual assessment was performed.The catheter demonstrated signs of use.As received, the wcs protruded.A functional assessment for wcs protrusion was performed and maximum wcs protrusion was observed when the small knob was turned in the counter clock wise direction and large knob was turned in the clockwise direction.The distal tip was cut.The distal cap was removed.The catheter was cut open using the cutting fixture.The total wcs length was measured.The unbonded length was measured.The wcs was removed.Witness marks were noted on the pebax.The white areas along bond a appear to show evidence of adhesion.Based on the investigation results, the root cause of working channel sleeve protrusion is an insufficient bond, particularly the second heat cycle of the working channel sleeve bonding process [bond b].The complaint investigation conclusion code selected for the wcs protrusion issue is manufacturing deficiency, which indicates that problems were traced to the manufacturing process.A manufacturing batch record review was unable to be performed as the lot number is unknown.However, a ship history review was performed to identify the most probable lots, and a dhr history review on the most probable lots did not identify any deviations within manufacturing/service processes that could have contributed to the event.
|