Catalog Number 10339544 |
Device Problem
False Negative Result (1225)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 09/07/2018 |
Event Type
malfunction
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Manufacturer Narrative
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The customer stated that repeat testing was performed to confirm correct results and a corrected report was issued.Siemens service went onsite and has replaced the optics, decontaminated the readhead and replaced the reagent with a new lot.Customer service has ordered parts to troubleshoot the issue.A final report will be sent once the issue has been resolved.The cause of this event is unknown.
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Event Description
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The customer reported a false negative to trace blood result on a urine sample on the clinitek atlas when compared to microscopic sediment results.There was no report of injury due to this event.
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Manufacturer Narrative
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Siemens service went on site and replaced the pump, syringe and platen.Also, the read head was replaced due to a stripped screw.Calibration was run with no issues and the qc were in the expected ranges.The system was fully functional on departure and the customer is operational.
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Search Alerts/Recalls
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