Model Number MXAPP |
Device Problem
Sharp Edges (4013)
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Patient Problem
Laceration(s) (1946)
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Event Date 09/25/2018 |
Event Type
malfunction
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Manufacturer Narrative
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(b)(4).The complaint condition reported is currently being investigated.Once the investigation is completed a follow up reported will be filed.
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Event Description
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"patient went to use the applicator and the end was sharp and scrape/cut her on the inside of her vaginal canal." (b)(4).
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Manufacturer Narrative
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*investigation no sample returned review dhr inspect stock product *analysis and findings an evaluation of the complainant samples could not be conducted since they will not be returned.The applicator assembly is made up of three component parts (the bulb, the flyer and the tube) purchased from and assembled by a supplier.A review of two year complaint history shows some complaints for this issue.A review of the dhr (243208) show no abnormalities.A review of coopersurgical incoming inspection records of the tube over the past 2 years shows no rejections for this issue.The tube is molded by a supplier and has 8 cavities.A sample inspection of all 8 cavities in stock inventory found all the parts met quality requirements and were not sharp at the distal end.The reported complaint could not be confirmed.*correction and/or corrective action / *preventative action activity will continue to monitor for trending.
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Event Description
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"patient went to use the applicator and the end was sharp and scrape/cut her on the inside of her vaginal canal." reference e-complaint (b)(4).
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Search Alerts/Recalls
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