Customer has indicated that the product will not be returned to zimmer biomet for investigation, as the device remains implanted.Concomitant medical products: item number: unknown, item name: unknown cup, lot #: unknown.Item number: 650-1057, item name: cer bioloxd option hd 36mm, lot #: unknown.Item number: unknown, item name: unknown liner, lot #: unknown.Item number: unknown, item name: unknown mallory head stem, lot #: unknown.Reported event was unable to be confirmed due to limited information received from the customer.Op note indicated no surgical complications or significant findings noted.Device history record (dhr) review was unable to be performed as the lot number of the device involved in the event is unknown.Root cause was unable to be determined as the necessary information to adequately investigate the reported event was not provided.If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.Multiple mdr reports were filed for this event, please see associated reports: 0001825034-2018-07281, 0001825034-2018-07283, 0001825034-2018-07284, 0001825034-2018-07285.
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