It was reported by the engineer that our customer contacted them stating that during a hip lateral exposure the stand started moving and lifting up the table with the patient on it.There were three technicians observing the procedure.Technician #1 ran into the room and was able to move the table with the patient on it out of the way.Technician #2 pressed buttons on the tablet enclosure and the stand stopped moving.A technician stated that during the alleged malfunction, the remote was laying on the counter and that the only person in the room was the patient.Technician #3 was there and observed it all occur.A field service engineer (fse) was dispatched to assist cms imaging engineer troubleshoot by phone.
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