Catalog Number AA01 |
Device Problem
Product Quality Problem (1506)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 09/19/2018 |
Event Type
malfunction
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Manufacturer Narrative
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On (b)(6) 2018 it was communicated to symmetry surgical that this complaint was being canceled as the pencils are now working with no issues.The medical staff has deemed the inability to activate the devices as user error.However, as a result a delay in surgery still occurred.No further actions are required.This can be seen as the final report.If additional information is obtained that alleges the need for corrective actions or indicates a risk to patient safety, a follow-up report will be submitted.
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Event Description
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The customer alleged during a procedure, that the cauterizing pens were dying very quickly.They had to open seven pens during the procedure and the eighth one worked long enough to complete the surgery.As a result there was a delay in the procedure.There was no injury to the patient.
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Event Description
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The customer alleged during a procedure, that the cauterizing pens were dying very quickly.They had to open seven pens during the procedure and the eighth one worked long enough to complete the surgery.As a result there was a delay in the procedure.There was no injury to the patient.
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Manufacturer Narrative
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On 10/19/2018 it was communicated to symmetry surgical that this complaint was being canceled as the pencils are now working with no issues.The medical staff has deemed the inability to activate the devices as user error.However, as a result a delay in surgery still occurred.No further actions are required.This is a follow up report to remove the outcomes attributed to adverse event and to correct the manufacturing name.
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Search Alerts/Recalls
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