(b)(4).Investigation summary: the complaint device was received and inspected.It was observed that the grasper could not be moved in or out using the trigger of the device.This complaint can be confirmed.Visual inspection revealed that the shaft nearest to the grasper was bent.It is possible that the device was mishandled, thus causing the internal components to become damaged.Other than this possibility, we cannot discern a definitive root cause for this failure mode.A device history record (dhr) review has been conducted to determine if there were any internal processing issues which would have contributed to the nature of the product complaint.Our results indicate that this batch of product was processed without incident; therefore, there is no evidence of manufacturing anomalies on the paperwork reviewed.Further, a review into the depuy synthes mitek complaints system revealed no other complaints of any kind for this lot of devices with the product code that were released to distribution.A non-conformance ((b)(4)) has been opened in order to investigate this failure mode.Depuy synthes mitek will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.If additional information should become available, a supplemental medwatch will be submitted accordingly.
|
It was reported by the affiliate in (b)(6) that the wire did not work so that the surgeon could not handle the suture during arthroscopic rotator cuff repair surgery.It was reported that the surgery was completed without any other problem although it was not reported how the surgery was completed.It was reported that the device was brand new and the first use when the issue occurred.It was not reported if there were any delays in a surgical procedure or if a spare device was available.There was patient involvement reported.There were no injuries, medical intervention or prolonged hospitalization.All available information has been disclosed.If additional information should become available, a supplemental medwatch report will be submitted accordingly.
|