Catalog Number 03L79-21 |
Device Problem
High Test Results (2457)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Type
malfunction
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Manufacturer Narrative
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An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.Patient information: no specific patient information was provided.
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Event Description
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The customer reported a falsely elevated architect calcium result.Sample id ia0900329ss generated an initial result of 10.92 meq/l.The sample was retested multiple times ranging from 3.51 meq/l to 4.98 meq/l.The customer uses a normal range of 4.09 to 5.58 meq/l.No specific patient information was provided.No adverse impact to patient management was reported.
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Manufacturer Narrative
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An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.Update 04dec2018: section, catalog # updated to 03l79-21.
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Manufacturer Narrative
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Review of the complaint activity for the calcium assay did not identify atypical complaint activity.The customers instrument logs were reviewed.This review found the customer does not perform all the required maintenance on the architect c8000 analyzer.During the review no identifiable quality control sample analysis was found.The lack of routine instrument maintenance and quality control testing may have contributed to the customers issue.Manufacturing documentation for the calcium assay did not identify any issues.Additionally, labeling was reviewed and sufficiently addresses the customers issue.No systemic issue or deficiency of the architect calcium assay was identified.
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Search Alerts/Recalls
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