(b)(4).A visual assessment was performed.The catheter was kinked in several locations, beginning near the distal end.As received, the working channel sleeve protruded.Maximum protrusion was observed when the small knob was turned in the counterclockwise direction and the large knob was turned in both directions.A functional evaluation for articulation was performed.The device was fully articulated in all directions while the working length was held in loops.No issues were observed with locking and unlocking the articulation knobs/lever.The handle was disassembled for examination.Inside of the handle, no issues were observed with the steering wires; none were broken.The reported complaint of difficult to actuate was not confirmed.The distal tip was cut.The distal cap was removed.The catheter was cut open using the cutting fixture.The working channel sleeve was removed.Witness marks were noted on the pebax.The white and clear areas along bond a, as well as the proximal strands of the working channel sleeve braid remaining attached to the pebax, appear to show evidence of adhesion.It was found during the investigation of the returned spyscope ds that the working channel sleeve was protruding.Based on investigation results, the underlying cause of working channel sleeve protrusion is an insufficient bond, particularly the second heat cycle of the working channel sleeve bonding process [bond b].Working channel sleeve protrusion in devices manufactured with post 01mar2018 changes has been determined to be a design issue, therefore, the complaint investigation conclusion code selected for the working channel sleeve protrusion issue is design inadequate for purpose, which indicates that problems were traced to design/design features of the device that do not support or do interfere with the intended purpose of the device.A dhr (device history record) review was performed and no deviation was found.
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It was reported to boston scientific corporation that a spyscope digital access and delivery catheter was used in the bile duct during an endoscopic retrograde cholangiopancreatography (ercp) procedure performed on (b)(6) 2018.According to the complainant, during the procedure, the spyscope ds lost its ability to steer with its handle.The procedure was completed with a second spyscope digital access and delivery catheter.There were no user injury nor patient complications reported as a result of this event.The patient's condition at the conclusion of the procedure was reported to be fine.This event has been deemed a reportable event based on the investigation results; working channel sleeve protrusion.
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