Investigation/evaluation: a review of the complaint history, device history record, drawing, instructions for use (ifu), manufacturing instructions, quality control and specifications of the device were conducted during the investigation.The complaint device was not returned; therefore, no physical examinations could be performed.However, a document based investigation evaluation was performed.The proper procedures are in place to identify and prevent this failure mode prior to device distribution.The risk specifications covering mac-loc drainage catheters include both hub separation and leakage as a potential failure mode.The identified risk controls include the manufacturing quality control checks and process validation.The technical files covering mac-loc catheters indicate that the risks associated with these devices are acceptable when weighed against the benefits.A review of the device history record for lot 9147537 revealed five nonconformances, in which one device was scrapped for poor print quality, eight devices were scrapped for curve not per the template, one device that was reviewed and reversed for curve not per template and one device that was scrapped for incorrect/damaged end hole.Three nonconformances were reported for the catheter tubing subassembly lot sa9038117, as five devices were scrapped for being stuck together, one device that was reworked for incorrect quantity and two devices that were scrapped for foreign matter.One nonconformance was reported for the mac-loc subassembly lot sa9038139 for one device that was scrapped for falling on the floor.None of the reported nonconformances were related to the failure mode.It should be noted that there was only one complaint associated with lot 9147537 for the same failure mode with the same customer.The instructions for use (ifu) advise the user to inspect the product prior to use to ensure that no damage has occurred.Based on the information provided, no returned product and the results of our investigation, a definitive cause could not be established.Appropriate measures have been taken to address this failure mode.The appropriate personnel have been notified.Per the quality engineering risk assessment no further action is required.Cook will continue to monitor for similar complaints.This report is required by the fda under 21 cfr part 803 and is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement contained herein is intended to be an admission that any cook device is defective or malfunctioned, that a death or serious injury occurred, nor that any cook device caused, contributed to, or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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