Qn#(b)(4).The device has not been returned for investigation.Teleflex will a device history record review was performed with no relevant findings.Visual inspection could not be performed as no sample was returned for analysis.However, the customer did provide a photo that appears to show a needle's bent cannula.However, based on the returned photo, it appears to be an injection needle and not an introducer needle as described in the complaint description.A review of design change history for kit asa-25090-sbs and part numbers n-25090-002, k-09903-032, and k-04020-009 was performed as a part of this investigation.No design changes have been made to this product in the past two years that would have led to this complaint.Complaint verification testing could not be performed as no sample was returned for analysis.However, the reported complaint of a needle bending during use was confirmed based on a photo provided from the customer.Visual examination of the customer's provided photo appears to show a bent cannula for an injection needle and not an introducer needle as described in the complaint description.A device history record review was performed with no evidence to suggest a manufacturing related cause.Therefore, based on the photo provided, operational context caused or contributed to this event.
|