Product analysis: analysis was able to confirm the programmer would not power up.Analysis noted that the printed circuit board (pcb) was contaminated.The power supply was replaced and the pcb was replaced and calibrated.The hard drive was reconfigured, and the software was reloaded and updated.The device passed final functional and system tests.No other anomalies were found.This device was reported as included in the field action noted but returned product investigation found the device did not perform as described in the field action.The device is no longer included as part of the field action.If information is provided in the future, a supplemental report will be issued.
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