Catalog Number 03260763160 |
Device Problem
Low Test Results (2458)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 10/23/2018 |
Event Type
malfunction
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Event Description
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The customer complained of a false negative erythrocyte result for 1 patient urine sample that was tested on a urisys 1100 urine analyzer with serial number (b)(4) and compared to an unknown laboratory method.The initial erythrocyte result from the urisys was negative.The sample was sent to another hospital and a result of 3 or 4 plus.The customer could not remember the exact time between the measurements but did state that they were done between 6-24 hours of each other.The erroneous result was released outside of the laboratory.There was no allegation of an adverse event.Qc testing was performed with acceptable results.The meter and test strips have been requested for investigation.The retention material of the lot 32223100 was measured on an iu u 1800 analyzer with 0-native urine, and an erythrocytes-dilution-series.No false negative results were observed.The investigation is currently ongoing.
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Manufacturer Narrative
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The customer's meter was returned.The test strip tray was inserted too deep into the analyzer.During self-check, an error message "e10 light barrier error" was produced.As the tray did not move out of the analyzer, no measurements could be made on the customer's analyzer.The test strips were not returned.
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Manufacturer Narrative
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No further investigation is possible since the customer did not return the requested product for testing.
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Search Alerts/Recalls
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