This event has been recorded by zimmer biomet under (b)(4).On (b)(6) 2017, it was reported that the device does not stay on.It suddenly stopped working.The customer returned an electric dermatome device, serial number (b)(4), for evaluation.The device history record (dhr) review noted no related non-conformances, requests for deviation, change notices or any other issues with manufacturing or with the device.The dhr review also found that all verifications, inspections and tests were successfully completed.Zimmer biomet (b)(4) has not previously repaired/evaluated electric dermatome serial number (b)(4) as documented in the repair reports in livelink.Product review of the electric dermatome by zimmer biomet (b)(4) on (b)(4) 2017 revealed that the motor/switch failure was able to be confirmed.The device was disassembled and cleaned and the thickness adjustment was checked and overhauled.Repair of the electric dermatome was performed by zimmer biomet (b)(4) on (b)(4) 2017 which included replacement of the motor, switch, plug harness assembly, spring seal, needle bearing, lever and ball plunger.Electric dermatome, serial number (b)(4), was then tested and functioned properly.It was repaired, inspected and tested.The reported event was confirmed since during the product review by zimmer biomet (b)(4) it was noted that the motor/switch failure was able to be replicated.The root cause of the reported event could not be specifically determined with the information that was provided.During the product review by zimmer biomet (b)(4) it was noted that the motor/switch failure was able to be replicated.It is unknown with the information that was provided how this occurred.The investigation was based on the information that was provided initially and any information that was obtained throughout the follow-up process.External contractor.
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