Model Number 102956 |
Device Problem
Visual Prompts will not Clear (2281)
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Patient Problems
Complaint, Ill-Defined (2331); No Known Impact Or Consequence To Patient (2692)
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Event Date 09/11/2018 |
Event Type
malfunction
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Manufacturer Narrative
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Information was not provided.The motor is a single use device.The device has been returned but has not yet been investigated.No further information is available at this time.A supplemental report will be submitted with the manufacture investigation is completed.
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Event Description
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It was reported that the primary console indicated a system alert (s3) alarm.The primary console and motor were removed from service for return to the manufacturer for evaluation/repair.No additional information was provided.
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Manufacturer Narrative
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Manufacturer's investigation conclusion: this per was determined to be a duplicate to (b)(4).The returned centrimag motor was evaluated and tested under that complaint.The returned centrimag motor (serial number (b)(4).Was evaluated and tested by tech service under work order # (b)(4).The reported issue could not be duplicated during testing.The motor cable was inspected and no issues were observed.The motor was tested with the 2nd gen primary console associated with the complaint (serial number (b)(4).The motor did not give any error messages and no alarms were observed.The test ran successfully with the correct flow and speeds at all times.A full functional checkout was performed per the centrimag motor service process and the motor passed all tests, functioning as designed during testing.The tested motor was returned to the customer site.The reported event was confirmed during the analysis of a data log file retrieved from related 2nd gen primary console (serial number (b)(4), evaluated under (b)(4).No further information was provided.The manufacturer is closing the file on this event.
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Search Alerts/Recalls
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