(b)(4).Following this complaint, we sought further information from the hospital.We were informed that the nurse was removing a central line from the neck whilst patient was lying flat, airvo 2 device was between two pendants (patient bed and electrical pendant).During line removal, the machine was knocked and the filter holder came undone at the back of the airvo2 device.We were further informed that patient desaturated down to 65%, however was put onto face mask oxygen immediately to recover the desaturation.No further patient consequences were reported.Conclusion: we were unable to gain in-depth information pertaining to the incident from the hospital.Specifically, we were not informed about the circumstances which would explain "how" the filter holder came undone.The airvo 2 device was also not returned to fisher & paykel healthcare for further investigation.We are unable to determine what caused the reported patient desaturation.It is possible that the desaturation was related to the patient condition.Please note the airvo user manual instructs the user to "use continuous oxygen monitoring on patients who would desaturate significantly in the event of disruption to their oxygen supply." the airvo user manual states that the "airvo is for the treatment of spontaneously breathing patients who would benefit from receiving high-flow, warmed and humidified respiratory gases" and that "the unit is not intended for life support.".
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