An rn from the account confirmed from the patient's file that the patient had not been admitted for a pressure injury.She stated the patient had been on the mattress for 3 days and per their hospital's protocols, was being turned every 2 hours.The nurse stated they had noticed a small imprint on the patient's skin in the morning of the 3rd day, which looked to be slightly more prominent in the evening.She further reported that the patient's skin scored a 15 on the braden scale, putting the patient at risk for injury which may have contributed to the issue.The nurse stated they will be more diligent on checking the patient's skin in the future.No product malfunction was alleged.It was confirmed the account required no further action from stryker.Serial number of the unit was not recorded.
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