Catalog Number 04877802190 |
Device Problem
Low Test Results (2458)
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Patient Problem
No Consequences Or Impact To Patient (2199)
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Event Date 11/07/2018 |
Event Type
malfunction
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Manufacturer Narrative
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The event occurred in: (b)(6).
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Event Description
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The customer complained of questionable roche cardiac d-dimer 10 tests (cobas) results from cobas h 232 meter serial number (b)(4).The customer provided 7 patient results of which 4 were a reportable malfunction.The cobas h232 meter is not approved for distribution nor is like or similar to a product approved for distribution in the united states.Refer to the attachment for patient data.The units of measurements were not clear but clarification has been requested.There was no allegation of an adverse event.It was unclear if the erroneous results were reported outside of the laboratory but clarification has been requested.Liquid controls and internal qc results were acceptable.The meter and test strips have been requested for further investigation.
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Manufacturer Narrative
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The customer clarified that no erroneous results were reported outside of the laboratory.The units of measure were g/ml.
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Manufacturer Narrative
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The customer returned the h232 meter for investigation.Routine retention testing of master lot roche cardiac d-dimer #17339780 was used for measurement on the customer¿s returned meter and a retention h232 meter with 1 native sample and 2 spiked samples.The results of these measurements were acceptable.The investigation did not identify a product problem.
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Search Alerts/Recalls
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