The incident sample has been requested but to date has not been received for evaluation.If the sample is received, or if additional information pertinent to the incident is obtained a follow-up report will be submitted.As part of our manufacturing process, all device history records are reviewed and approved by quality, prior to release of product.
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A review of the device history record (dhr) for lot no.18a068662 indicated the product was released meeting all quality standards.All dhrs are reviewed for accuracy prior to product release.In-process procedures are also in place to prevent nonconforming product in the manufacturing process.This ensures components and finished products meet all quality inspection standards.These controls include, but are not limited to: material verification/certification processes, dimensional specifications, statistical samplings, periodic audits, process inspections, machine maintenance/operation and personnel training and certification.For sterilized products, the device history record and the sterilization documents undergo further review prior to release.Inspectors routinely examine a statistical sample both physically and visually.Two (2) photo samples were provided for analysis.From the photograph, it is clear to see some threads from raw edges that are folded in the sponge.It was also noted that the sponge is unfolded.These sponges are designed to be used in the folded state.The purpose of the sponge is to maintain the 4¿x4¿ form to eliminate the sponge from linting, fraying, shredding and losing its absorbency.Without an actual sample, further testing for a definitive root cause for fraying could not be conducted.Additional information such as how the sponge was utilized in the surgery would have also aided in the investigation.The reported customer complaint could not be confirmed.A root cause could not be determined.This complaint will be used for trending and tracking purposes.
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