Model Number ROTAFLOW CONSOLE |
Device Problem
Device Displays Incorrect Message (2591)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 11/12/2018 |
Event Type
malfunction
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Manufacturer Narrative
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The field service technician (fst) was onsite for further investigation.According to the service report# 42843664 dated on 2018-11-13 following was found: the fst observed the system and replaced the control bd (material# 701034051, serial# (b)(4)) due to no audio sound from speaker and ran the system for 2 hours with no issue.Unit passed all calibration, functional and safety tests performed.Unit was returned to customer and cleared for clinical use.The defective part has been requested for further investigation.A supplemental medwatch will be submitted after new information has been received.(b)(4).A follow-up medwatch will be submitted when additional information becomes available.Reference exemption # (b)(4).
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Event Description
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It was reported that the customer stated the rotaflow would display a "com" error message during use.The customer reset the system and continued therapy with no adverse affect to the patient.As a precaution the customer replaced the rotaflow console with a backup system after the case.No known patient harm.(b)(4).
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Event Description
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Internal reference: (b)(4).
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Manufacturer Narrative
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The defective part has been requested with rma# 36872 for further investigation in our life cycle engineering (lce).Part received on 2019-01-09.The returned control board 701034051 rf control board pcba kit was investigated in our life cycle engineering (lce) on 2020-02-19 under lce04089.A control board (rotaflowcontrol-cb) from a rotaflow console (rfc) was sent in for the investigation.The submitted rotaflowcontrol board has no visible serial number.The error could not be reproduced in several attempts.The signal transmission between the flowmeasurement board (fmb) and the rotaflowcontrol board and between the rotaflowconsole and the hl20 worked without problems in the tests which were carried out.The constellations that might have caused the error cannot be traced.It is therefore not possible to determine the cause of the error.Thus the failure could not be confirmed.The data is also being handled through a designated maquet cardiopulmonary trending and applicable investigation process.Due to this no further investigation initiations will be completed at this time.Since the reported failure did not contribute to a death or serious injury no corrective action is needed.In addition at this time it cannot be concluded that this is a systemic error.No corrective action is needed.
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Search Alerts/Recalls
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