The customer reported a patient death.The adverse event occurred (b)(6) 2018 between the hours of 2 am and 8 am for bed label 203, and equipment label imu04.Per the mx40 telemetry product support engineer, the mx40 review alarms log shows that a ecg leads off inop was provided at 04:03 on (b)(6) 2018, immediately followed by a leadset unplugged inop.This is consistent with disconnection of the lead set from the mx40 device.Note that upon disconnection of the lead set, the device will initially recognize loss of ecg data and provide an ecg leads off inop, which is then replaced by the leadset unplugged inop (for loss of communication with the lead set eeprom).The log also shows that the inop was silenced at 04:08 on (b)(6) 2018.The mx40 was sending data to the piic as specified.At 04:03 am on (b)(6) 2018, the lead set was disconnected from the mx40, and ecg leads off and leadset unplugged inops were generated as appropriate and as designed.The ecg leads off / leadset unplugged inop was silenced at the piic, indicating that the alarm was provided, and then recognized and responded to by staff.The device was returned to the factory where the product support engineer concluded that there was no data to support a malfunction; the device performed as specified.The mx40 device was updated to the latest hardware and software and returned to the customer.
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