The system was used for treatment.This case is reportable as a mdr due to the reportable malfunction drive tube leak/break.Since this reportable malfunction is only associated with the kit, this mdr will only be against the kit.A batch record review for kit lot g350 was conducted.There were no non-conformances associated with this lot.This lot met all release requirements.A review of kit lot g350 shows no trends.Trends were reviewed for complaint category, drive tube leak/break and alarm #7: blood leak? (centrifuge chamber).No trends were detected for either complaint category.The assessment is based on the information available at the time of investigation.No product was returned for investigation.Review of the customer's complaint description determined the reported drive tube leak/break was caused by the user.The customer admitted that they did not secure the drive tube bearing clip, which caused the drive tube to come loose and break.No further investigation is required at this time.Complaints are monitored through tracking and trending.If a trend is detected, further investigation will be conducted.Investigation complete.(b)(4).S.D.A.(b)(6) 2018.
|