Catalog Number 07D70-31 |
Device Problem
High Test Results (2457)
|
Patient Problem
No Consequences Or Impact To Patient (2199)
|
Event Date 12/01/2018 |
Event Type
malfunction
|
Manufacturer Narrative
|
An evaluation is in process.A follow-up report will be submitted when the evaluation is complete.
|
|
Event Description
|
The customer stated that a falsely elevated architect magnesium result was generated for a patient sample.The sample initially tested at 6.2 mg/dl and retested at 2.1 mg/dl.The customer's normal range is 1.8 - 2.8 mg/dl.No adverse impact to patient management was reported.
|
|
Manufacturer Narrative
|
The customer declined any troubleshooting and requested service to resolve the issue.Historical quality metrics were reviewed and no adverse trend was identified for the customer's issue.Complaint searches determined that there is normal complaint activity for the magnesium reagent lot.Labeling was reviewed and found to be adequate.Based on the available information, no product deficiency was identified.
|
|
Search Alerts/Recalls
|