This event has been recorded by zimmer biomet under (b)(4).Conclusion summary: on december 9, 2018, it was reported that the handpiece was not working.The customer returned an electric dermatome device, serial number (b)(4), for evaluation.The device history record (dhr) and previous repair report reviewed noted no related non-conformances, requests for deviation, change notices or any other issues with manufacturing or with the device.The dhr and previous repair report review also found that all verifications, inspections and tests were successfully completed.Zimmer biomet surgical has previously repaired/evaluated electric dermatome serial number (b)(4).One time as documented in the repair reports in livelink.The last repair was january 5, 2017 where it was reported that the handpiece stopped working while the nurse was checking it and the head, control bar, lever, missing screw and standard repair parts were replaced.This is not a related issue.Product review of the electric dermatome on february 7, 2019 revealed that the motor would not operate and the calibration was out of specifications at the zero thickness setting only.Repair of the electric dermatome was performed by zimmer biomet surgical on february 7, 2019 which included replacement of the motor, power cord, power switch and bearings.Electric dermatome, serial number (b)(4), was then tested and functioned properly.It was repaired, inspected and tested.The reported event was confirmed since during the product review it was noted that the motor would not operate.The root cause of the reported event could not be specifically determined with the information that was provided.During the product review it was noted that the motor would not operate.It is unknown with the information that was provided how this occurred.The investigation was based on the information that was provided initially and any information that was obtained throughout the follow-up process.
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