Udi- (b)(4).Complaint sample was evaluated and the reported event was confirmed.The visual inspection of the returned product identified that the inner sterile pouch was punctured.Dhr was reviewed and no discrepancies were found.Review of complaints history search identified no other complaints reported for the same part, lot or event.The likely condition of the product when it left zimmer biomet was conforming to specifications.A definitive root cause of the reported issue cannot be determined.This product falls within the scope of corrective action that is reviewing the packaging configurations at zimmer biomet, (b)(4).If any further information is found which would change or alter any conclusions or information, a supplemental will be filed accordingly.Zimmer biomet will continue to monitor for trends.
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