H.6.Investigation summary: lot number 8192991 was received for evaluation by our quality engineer team.During the production process of lot number 8192991, there was one documented non-conformance that may have contributed to the reported defect.Although a sample was not returned for this specific quality record, defective plunger movement was observed within previous returned samples of the same lot number.During production, a damaged silicone canister was found within the silicone station, which resulted in an insufficient supply of silicone to the syringe barrels.Product associated with this non-conformance was held for inspection and all affected material should have been discarded.It is possible that a misdetection in defective product caused this incident, as the samples were not properly discarded.The damaged silicone canister has since been replaced.Complaints received for this defect and device will be monitored by our quality team for signs of emerging trends.
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