CRAFTMATIC INDUSTRIES, INC CRAFTMATIC MODEL 1 BASE; BED, THERAPEUTIC, AC-POWERED, ADJUSTABLE HOME-USE
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Model Number M1242-07 |
Device Problems
Material Integrity Problem (2978); Material Protrusion/Extrusion (2979)
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Patient Problems
Abrasion (1689); Injury (2348)
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Event Date 10/18/2018 |
Event Type
malfunction
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Manufacturer Narrative
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Unique id :(b)(4).Ordered customer a replacement 39x80 dual density mattress, per order number (b)(4).Placing the mattress on a delivery hold, customer will be out of town thru (b)(6) 2018.Once customer is ready for delivery, customer has agreed to call when ready to schedule delivery - a new ticket will be opened at that time.
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Event Description
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Spoke to (b)(6).Customer claims that he was changing sheets on his mattress on (b)(6) 2018 and discovered a protruding spring that scratched his hand.Customer scratched his right hand, he thinks.He stated that he is fine and stated that "it was just a little scratch".Customer confirms that no medial attention was needed.
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Search Alerts/Recalls
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