CRAFTMATIC INDUSTRIES, INC CRAFTMATIC MODEL 1 BASE; BED, THERAPEUTIC, AC-POWERED, ADJUSTABLE HOME-USE
|
Back to Search Results |
|
Model Number M1242-05 |
Device Problem
Use of Device Problem (1670)
|
Patient Problem
Fall (1848)
|
Event Date 11/13/2018 |
Event Type
Injury
|
Manufacturer Narrative
|
(b)(4).Sent customer a set of non slip pads.Customer was educated and informed that the bag is designed to be thrown away at the time of the delivery and is not meant to be use for preserving the mattress.It was suggested that the customer should use a mattress pad/protector to protect the mattress, the customer hung up the phone and refuses to answer any of our calls.
|
|
Event Description
|
On (b)(4) 2018, customer was contacted to confirm the receipt of the non slip pads, the consumer alleges she was in the hospital for back surgery due to a fall she sustained because the mattress moved.Customer stated that she kept the plastic bag from the manufacturer on the bed to preserve the mattress.Customer confirms the mattress movement is due to the bag on the mattress.
|
|
Search Alerts/Recalls
|
|
|