Manufacturer's investigation conclusion: the reported event of an m6 alarm could not be confirmed through the evaluation of the returned centrimag motor and a root cause could not conclusively be determined through this evaluation; however, damage to the metal locking ring was confirmed through the inspection of the returned motor.The returned centrimag motor was inspected for interior damage and it was observed that there was damage to the metal locking ring.The motor was tested on a mock loop for an extended period of time with the returned console.The motor was tested for two days and no alarms were triggered.The system operated as intended.The metal locking ring was replaced.A full functional checkout was performed and the unit passed all tests.The motor was returned to the rental pool.The centrimag system operating manual states that "the recommended practice whenever there is a 2nd generation centrimag primary console or motor malfunction is to replace the console and motor as a set.Remove the blood pump from the malfunctioning motor and console and place the blood pump in the backup motor and console to continue patient support".The centrimag motor ifu instructs the user to inspect the centrimag motor, cable, console connector, and locking mechanism for any damage prior to use.If any component is damaged, do not use the centrimag motor.This document states that if the unit fails to operate according to the motor specifications or a console diagnostic error indicates a centrimag motor malfunction, it should be returned.An incidental finding of locking ring damage was observed during the evaluation of the centrimag motor.No further information was provided.The manufacturer is closing the file on this event.
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