Field service rep evaluation: the field service engineer (fse) went on-site to evaluate the suspect device.The fse cycled the device on and was not able to duplicate the reported device behavior.The fse found that no oxygen was making it to the breathing gas connector on rear of ventilator.The fse determined that the blender assembly, which is not a component of the device was working intermittently.The fse performed 2 hour preventative maintenance (without blender connected), replaced the cooling and breathing gas filters.Additionally, cleaned the inlet filter on the base of the ventilator and replaced the 9v battery.The customer was informed that the blender was working intermittently and this may have caused the alarms they experienced during the incident.However, no assembly failure within the device was found therefore, no component root cause investigation will be performed.The operational verification procedure was performed and passed.Having met manufacture specifications the device was returned for use.
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