It was reported that there was an issue with the bone wax.During surgery, the surgeon complained that the bone wax was not sticky.It affected application and he could not smear it directly onto the bone to stop bleeding; instead, he needed to press on the bone with a finger.Patient outcome was not provided but no harm or intervention was noted.No patient information is available.
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Samples received: 1 small piece of bone wax (approx.1 cm2).Analysis and results: there are no previous complaints of this code-batch.We manufactured and distributed in the market (b)(4) units of this code-batch.There are no units in our stock.We have received one open sample, only one small piece of bone wax (approx.1cm2).However, without any closed sample or more quantity of bone wax sample, we cannot carry out a proper analysis in order to take a decision.Anyway, we have checked this open sample received and the aspect is the usual and correct one.The sample received fulfills the visual specifications of the product, no abnormalities have been found.Reviewed the batch manufacturing record, this product had a normal process and the results during the process fulfil usp/ep and b.Braun surgical requirements.Final conclusion: in spite of receiving a defective sample, without closed samples a suitable analysis cannot be performed.Nevertheless, we take note of this incidence and if any closed sample is received in the future, we will re-open the case and analyse it.We regret any inconvenience this issue may have caused and thank you for your collaboration.Actions on product distributed of this reference/batch: based on the conclusion derived from investigation, it is not required to make actions in distributed product.Corrective/preventive actions: according to our internal procedures, there is no need to establish corrective or preventive actions.Nevertheless, this complaint is recorded for trending analysis to assess if actions are needed in the future.
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