The company service representative examined the system and was able to confirm but not replicate the reported event.The company service representative found that several system messages (sm) recently displayed in the event log.The company service representative, as a preventative measure, the replaced the canbus printed circuit board (pcb) and the can-can cable.The system was then tested and met all product specifications.The system was manufactured on august 22, 2012.Based on qa assessment, the product met specifications at the time of release.The root cause of the reported event cannot be determined conclusively.The manufacturer internal reference number is: (b)(4).
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