Date of report: 02jul2019.Date received by manufacturer: 01jul2019.The philips field service engineer (fse) verified reported issue system fails to power on.The philips fse replaced the power management printed circuit board assembly then performed testing on the unit upon successful completion of tests the unit returned to service.No parts were returned for failure investigation; therefore, the root cause at the component level could not be determined.Submission of a report does not constitute an admission that medical personnel, user facility, importer, distributor, manufacturer, or product caused or contributed to the event.
|