The referenced device and original packaging was returned to olympus for evaluation.The evaluation confirmed the original (outer) box was severely crushed and opened as its seal was torn off.The (inner) packing tray containing the device inside is also crushed with multiple dents on the edge of the package, likely causing the packaging tray seal label to lift up and become slightly open; therefore, the sterile barrier was breached.The device appeared to be intact, and in new condition.Based on the evaluation, the reported event is likely due to improper handling from excessive force applied during transit or storage.The dhr review for this device was conducted.All records indicate that the device was manufactured and tested in accordance with all applicable procedures and met all final product release criteria.
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