CRAFTMATIC INDUSTRIES, INC CRAFTMATIC MODEL 1 BASE; BED, THERAPEUTIC, AC-POWERED, ADJUSTABLE HOME-USE
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Model Number 4AR793 |
Device Problem
Insufficient Information (3190)
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Patient Problems
Eye Injury (1845); Fall (1848)
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Event Date 11/23/2018 |
Event Type
Injury
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Manufacturer Narrative
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Unique id (b)(4).Spoke to (b)(6) on (b)(6) 2018, she told me she was sitting up in bed reading when all of a sudden the head of her bed sprung upwards and sprung her out of bed where she hit her head on the nightstand.I proceeded to ask the customer questions but she seemed incoherent.When i explained it is impossible for the head of the base to move that way, she disagreed with me.I asked if it was at all possible that she was sitting on the remote and she confirmed that she was not.She confirmed that no medical attention was needed.She stated that she injured her eye.I told her someone will call her on monday and the customer proceeded to provide the last 4 digits of her social.She also mentioned that her husband recently died and she cannot afford a tomb stone.(b)(6) 2018, refund was provided via (b)(6).
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Event Description
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Spoke to (b)(6) on (b)(6) 2018, she told me she was sitting up in bed reading when all of a sudden the head of her bed sprung upwards and sprung her out of bed where she hit her head on the nightstand.I proceeded to ask the customer questions but she seemed incoherent.
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Search Alerts/Recalls
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