Testing was performed at alere scarborough on retained kit lot 101439 with the following internal whole blood and serum plasma control samples: (b)(6).All test results were valid and performed as expected.Additionally, the manufacturing batch records for lot 101439 were reviewed.This lot met the required release specifications and there were no notes indicating conflicting results within the 20-30 minutes reading timeframe.A photograph of the test device which was provided by the customer was reviewed.A single alere determine hiv 1/2 ag/ab combo test device was observed with a valid control line, and a visible ag line.No ab line was visible.The sample pad was observed to be saturated, and the sample appeared to migrate completely up the test strip.A review of the complaints reported conflicting results related to lot number 101439 showed that the complaint rate is (b)(4).The evidence available does not indicate that the product is performing outside label claims.Alere (b)(4) was unable to determine the exact root cause of the reported issue.The available evidence suggests that this device lot is performing within labeled claims.
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A customer reported an alere determine hiv 1/2 ag/ab combo test result was initially read as (b)(6) at 20 minutes and then appeared (b)(6) for ag (faint line) at or before 30 minutes.The patient was retested with the alere determine hiv 1/2 ag/ab combo on a different day, and the results were (b)(6) at 30 minutes.The conflicting results originally observed on the first test within the reading time-frame of 20-30 minutes, suggest a malfunction may have occurred as the results would be expected to be the same.
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