A health care provider (hcp) reported via a manufacturer representative that the internal device was no longer adhering to the external devices even with a 12 external plate.The patient had lost a device and even with a softband, the patient was no longer getting benefit.The device was scheduled to be removed.Additional information was received indicating that the patient had not been exposed to any strong magnetic fields and denied any head trauma as well.The health care provider performed numerous skin flap revisions and had concerns as the patient reported post-operative issues/pain even years after the procedure.The hcp noted that all options had been weighed carefully and the family and the team felt the best option for the patient was to remove the implant and use a different device.On follow-up, it was reported that the implant has been removed on (b)(6) 2019.
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