Product complaint : (b)(4).If information is obtained that was not available for the initial medwatch, a follow-up medwatch will be filed as appropriate.Investigation summary: the complaint device is not being returned.It was discarded by the customer therefore not available for a physical evaluation.We cannot determine what caused the user to experience the reported event; we cannot discern a root cause for the reported failure mode.This complaint cannot be confirmed.No nonconformances were identified for this part-lot number combination.Review conducted per qlik query executed (b)(6) 2018.At this point in time, no corrective action is required, and no further action is warranted.However, depuy (b)(4) will continue to track any related complaints within this device family as a means of monitoring the extent with which this complaint is observed in the field.Udi: (b)(4).The expiration date is unknown.
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It was reported by the sales rep via cst that during a shoulder repair procedure the lupine anchor with orthocord was slightly pulled to set the anchor when the anchor pulled out from the bone.The sales rep stated that the pilot hole was drilled and the anchor was being inserted down the drill guide when the surgeon slightly pulled on the anchor.Once it pulled out from the bone, the sales rep stated they noticed the anchor was broken in half and fragments were created, but these were removed without additional surgical intervention.The sales rep was not certain if breakage occurred from malleting the anchor into the bone or if it was a faulty product from the beginning.The case was completed with another anchor with no patient harm, but a five minute delay to open the new anchor.The device was discarded by the customer.Additional information provided by the sales rep reported that all fragments were removed from the patient with a grasper.A new bone hole created to complete the case and patient's bone quality was good.
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