The system was used for treatment.This case is reportable as a mdr due to the medical intervention of the calcium that was provided to the patient.Since this event is associated with the treatment, this mdr will be against the instrument.From the instrument perspective, there was no known instrument malfunction and no instrument issue was alleged by the customer.No service was requested by the customer for this adverse event.No product was returned; therefore, a device service history review was performed.The instrument has been located at the customer's site since 28-jun-2014.As part of the review, it was determined that the instrument's last service was on 21-dec-2018.During this service the system checkout procedure was successfully completed indicating that the instrument had passed all tests, met all specifications, and was operational.Based on an assessment of the complaint description, the customer did acknowledge that the tingling that the patient experienced was due to the nurses forgetting to hang the calcium for the patient.The customer stated that tingling was a common reaction when acda is used as an anticoagulant and that calcium is usually given along side the acda in order to counterbalance a possible citrate reaction.The customer reported that when the nurses hung the two grams of calcium the patient's tingling stopped and the patient's treatment was completed without any further issues.The most likely cause for this adverse event was the fact that the nurses did not provide the patient with calcium while acda was being used as the anticoagulant for the patient's treatment procedure.Trends were reviewed for complaint category, tingling.No trends were detected for this complaint category.The assessment is based on information available at the time of the investigation.Complaints are monitored through tracking and trending.If a trend is detected, further investigation will be conducted.Adverse event terms: tingling.Mc (b)(4).(b)(6), 03/06/2019.
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