It was reported, during a chemoembolization procedure, chemotherapy drugs were being injected when it was immediately noted the bottom portion of the three-way plastic stopcock device (lot number not provided) was leaking.There was no blood loss because the leak was noticed prior to connecting to the patient.The procedure was completed using a another manufacturer's device with a 10ml syringe.The patient's outcome was described as good.The patient did not experience any adverse effects as a result of this occurrence.According to the customer, the complaint device will not be returned to the manufacturer to aid in the investigation.
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Investigation/evaluation: reviews of the complaint history, trends, and quality control were conducted during the investigation.The complaint device was not returned; therefore, no physical examinations could be performed; however, a document based investigation evaluation was performed.There is no evidence to suggest the product was not made to specifications.The lot number of the device is not known; accordingly, a review of the device history record could not be conducted.A sales and complaint report, through business objects, was completed to determine how often this failure has happened over the past three years.The occurrence rate was determined to be within the current range captured by the risk documentation associated with this device failure.Additionally, a review of the quality control procedures was performed, and no gaps were discovered.Based on the information provided, no product returned and the results of our investigation, a definitive root cause could not be established.Measures are being conducted to address this failure mode.We will continue our monitoring of similar complaints and have notified the appropriate personnel of this event.Per the quality engineering risk assessment no further action is required.This report is required by the fda under 21 cfr part 803.This report is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement made in it is intended to be an admission that any cook device is defective or malfunctioned; that a death or serious injury occurred; or that any cook device caused or contributed to; or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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