The user was holding the plug in the wall socket and received a tingling in the fingers, wrist and arm and a slight headache.There was no treatment needed.The injury is not considered serious as no medical intervention was required and there was no permanent impairment.The customer contacted the customer care solution center (ccsc) for trouble shooting.A field service engineer (fse) confirmed that the problem was caused by the wall socket, and is not considered a product malfunction.The fse recommended that the customer replace the network cable, pin module cable and power cord.
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