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Model Number 2090 |
Device Problems
Mechanical Problem (1384); Device Emits Odor (1425); Overheating of Device (1437); Electrical Shorting (2926); Unexpected Shutdown (4019)
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Patient Problem
No Patient Involvement (2645)
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Event Date 03/07/2019 |
Event Type
malfunction
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Manufacturer Narrative
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If information is provided in the future, a supplemental report will be issued.
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Event Description
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It was reported that after just a few minutes of being plugged in and running, the programmer shut down suddenly while still being switched on and plugged in.Attempting with a different power cord and electrical socket did not resolve the issue.It was noted that, after the third attempt, there was a smell of shorted-out material in the programmer, and one of the fans was warm while the other was not.The programmer is expected to be returned for repair.There was no patient involvement.
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Manufacturer Narrative
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Product event summary: manufacturer¿s analysis could not confirm the customer comment regarding the programmer shutting down.It was confirmed, however, that the power supply was emitting an unusual smell, and was warmer than normal.It was also found that the liquid crystal display (lcd) intermittently went blank, both keyboard hinges were broken, both upper display hinges were broken, and the keyboard was missing screws.All found defective parts were replaced and all other identified issues were resolved.The device passed all final functional tests.If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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