It was reported to the manufacturer by the end user, per the end user, "customer reported that 2 c.N.A.S were using the lift to move a resident from her bed to her chair.While the resident was in the sling, a bolt broke off the lift.It is the bolt that holds the mast to the base.When the bolt broke the mast also broke off the base dropping the resident to the floor.The resident went to hospital because she hit her head.She was taken to the hospital for a ct scan and released and is back at this facility".Complaint# (b)(4) and ra# (b)(4) were entered into our system to have the lift returned to joerns for investigation.As of this writing, the lift has not been returned.
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