(b)(4) is the initial importer of the device which is a cane.The cane was discarded because it was broken.No examination and root cause analysis can be performed.The cane was provided to the end-user in an assisted living facility.He fell when the cane bent.It is believed that the push button malfunctioned.He was hurt and hospitalized.The patient broke his right hip in the fall.He is 6 foot 2 inches.He requested a rollator instead of a cane replacement because he believed the cane was unsuitable for his age.
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