Model Number 48-40-00 |
Device Problems
Device Displays Incorrect Message (2591); Unexpected Shutdown (4019)
|
Patient Problem
No Consequences Or Impact To Patient (2199)
|
Event Date 02/26/2019 |
Event Type
malfunction
|
Manufacturer Narrative
|
Patient information: there was no patient involvement.Livanova (b)(4) manufactures the s5 system.The incident occurred in (b)(6).If any additional information pertinent to the reported event is received, it will be provided in a supplemental report.Device evaluated by mfr: device not returned.
|
|
Event Description
|
Livanova (b)(4) received report of a s5 system showing an error message due to a level detector shutdown and with pump display issues during procedure.There was no report of patient injury.
|
|
Manufacturer Narrative
|
The pump and the board were returned to livanova deutschland for further investigation.During the evaluation the reported issue could not be reproduced.The device worked according the specification.The visual inspection of the device identified the can connector on a board not being completely seated in its holder.As the issue could not be reproduced, a root cause was not identified.
|
|
Event Description
|
See initial.
|
|
Manufacturer Narrative
|
Through follow-up communication livanova deutschland learned that a livanova field service representative was dispatched to the facility to investigate.He checked all pumps and modules, first disconnected and then connected one by one.The device was working properly and the reported error was no longer displayed.The serial read-out of the pump has been supplied.Based on the analysis of the data provided, the investigator could establish that the main pump had no connection to the system panel at the time of the reported event.A review of the dhr could not identify any deviations or nonconformities relevant to the issue.If any additional information pertinent to the reported event is received, it will be provided in a supplemental report.
|
|
Search Alerts/Recalls
|