The following mdrs were filed on march 28, 2019 reporting falsely high results with the br (ca 27.29) assay on the advia centaur xp; mdr 1219913-2019-00046 (for test results on 2/28/2019) (for test results on 3/4/2019).April 4, 2019 - additional information.Customer service engineer (cse) inspected instruments and no issues were identified.The customer performed a post-service precision study using qc on both instruments and results were acceptable per customer response (no results provided).Siemens investigation is complete.Based on the information provided, siemens is unable to rule out a sample specific issue.No product problem has been identified.The customer is operational.Mdr 1219913-2019-00046 supplemental report 1 (for test results on 2/28/2019) was filed for the same event.
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