We have concluded our investigation into this complaint.A device history record review was carried out for lot 1804 supplied.This confirmed that the product had been manufactured in accordance with defined procedures and specifications.There was no record of any problems or deviations occurring during the manufacturing of this product in relation to the reported issue.A product evaluation carried out on 6 returned samples for lot 1804.4 of 6 samples confirmed the reported failure.Both failure modes were reviewed for this complaint.No evidence of ¿twisted packaging¿ was found, however the backing paper of the dressing was found to appear creased.Returned samples showed signs of delamination between the film layer and the liner paper.This is an intermittent defect which occurs during the manufacture and construction of the final dressing.Work is ongoing internally on the manufacturing process to try and resolve the issue.Smith & nephew acknowledge customer concern and are continually investigation ways to develop and improve our product.We will continue to monitor for adverse trends relating to this product range.
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