Model Number SMARTVIEW HOTSPOT PSTN |
Device Problem
Connection Problem (2900)
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Patient Problem
No Known Impact Or Consequence To Patient (2692)
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Event Date 04/17/2017 |
Event Type
malfunction
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Event Description
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Reportedly, in order to install the subject smartview monitor at home, the patient powered on a 3g adapter and connected it to the telephone network as well as the subject smartview monitor.When the smartview monitor was powered on, the patient initiated transfer button immediately lighted in red and continued lighting.The constant red light was not off and it was unable to complete the installation.
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Manufacturer Narrative
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Common device name corrected.Please refer to the attached analysis report - attachment: (b)(4).
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Event Description
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Reportedly, in order to install the subject smartview monitor at home, the patient powered on a 3g adapter and connected it to the telephone network as well as the subject smartview monitor.When the smartview monitor was powered on, the patient initiated transfer button immediately lighted in red and continued lighting.The constant red light was not off and it was unable to complete the installation.
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Search Alerts/Recalls
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