Section d10, g3, h4: additional information.Section d3, g2, h8: correction.Investigation conclusion: the reported event of a m6 alarm was not confirmed.The centrimag 2nd generation primary console (serial #: (b)(6)) was returned to mcs zurich for analysis and was investigated.A log file was downloaded from the console for review.A review of the downloaded log file did not show the reported m6 alarm.The reported event was unable to be reproduced.The console was tested with the returned and associated motor (serial #: (b)(6)) reported in mfr # 2916596-2019-01259 and a test flow probe, loop, and monitor.The system ran at a speed of 4400 rpm with a flow of 5.5 lpm for 3 days.No errors occurred, and the console functioned as intended.The console was reprocessed to the repair and maintenance procedure (doc.# (b)(4), rev.04) and passed all tests (doc.# (b)(4)).The tested console was forwarded to the edc belgium.Although the reported event was not reproduced, reports of similar events have been documented.Reports of similar events will continue to be tracked and monitored.The 2nd generation centrimag system operating manual (doc.# (b)(4), rev.09) section 4 entitled "warnings & precautions" warns "one additional 2nd generation centrimag primary console, motor and flow probe are required as backup system in the immediate vicinity of each patient whenever the centrimag or pedivas blood pump is used.The backup console must be connected to the backup motor and to the backup flow probe, have a battery charge sufficient for at least one hour of operation, be connected to ac power (except during transport) and be immediately available should the main console, motor or flow probe experience a malfunction." the 2nd generation centrimag system operating manual (doc.# (b)(4), rev.09) section 10 entitled "emergency and troubleshooting" states that "the recommended practice whenever there is a 2nd generation centrimag primary console or motor malfunction is to replace the console and motor as a set.Remove the blood pump from the malfunctioning motor and console and place the blood pump in the backup motor and console to continue patient support.Do not exchange individual motors or individual consoles during patient support." the 2nd generation centrimag system operating manual (doc.# (b)(4), rev.07) has an emergency/troubleshooting section for the 2nd generation console.The recommended practice whenever there is a console or motor malfunction is to replace the console and motor as a set.Remove the blood pump from the malfunctioning motor and console and place the blood pump in the back-up motor and console.Switch all components (console, motor, flow probe and cables) simultaneously to continue patient support, and then perform troubleshooting on the non-functioning system, when it is no longer being used for patient support.The 2nd generation centrimag system operating manual (doc.# (b)(4), rev.09) section 12.1 entitled "appendix i ¿ primary console alarms and alerts" contains a list of console alarms and alerts, as well as appropriate operator response to these events.The root cause for the m6 alarm was not conclusively determined through this analysis.No further information was provided.The manufacturer is closing the file on this event.
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